Shipping

Last updated: 6/9/2026

Thank you for shopping with Crown Movement. We want your order to reach you quickly and in perfect condition. Below you'll find everything you need to know about how and when we ship.

Order Processing

All orders are processed within 1 business day (Monday–Friday, excluding holidays) after payment is confirmed. Orders placed after 2:00pm or on weekends and holidays are processed the next business day.

You'll receive a confirmation email when your order is placed, and a second email with tracking information once it ships. During high-volume periods such as new launches, sales, and holidays, processing may take slightly longer—thank you for your patience.

Shipping Rates

Shipping costs are calculated at checkout based on your order's weight, dimensions, and destination. We offer free standard shipping on orders over $50. Any applicable rates and promotions will be displayed before you complete your purchase.

Order Tracking

Once your order ships, you'll receive an email with a tracking number and a link to follow your package. Please allow up to 24–48 hours for tracking details to update after you receive the notification.

If you haven't received tracking information within 2 business days of your order, please contact us at gary@crownmovement.com.

Shipping Destinations

We currently only ship to the United States. 

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us at gary@crownmovement.com as soon as possible—we'll do our best to update it before the order ships, but we can't guarantee changes once processing has begun.

Lost, Stolen, or Damaged Packages

If your tracking shows your order as delivered but you can't locate it, please check with household members and neighbors and review any safe-drop locations first. For packages that are lost in transit, stolen, or arrive damaged, contact us at gary@crownmovment.com within 2 days of the delivery date and we'll work with you and the carrier to resolve it.

Delays

While we and our carriers work hard to meet delivery estimates, factors such as weather, carrier disruptions, peak seasons, and customs can cause delays. We appreciate your understanding and will help however we can if an issue arises.

Questions

If you have any questions about your order or our shipping policy, reach out to our team:

• Email: gary@crownmovement.com
• Hours: Monday–Friday, 9 AM–5 PM PST
• Response time: within 1 business day

We're happy to help.